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Good processes include a process for changing or eliminating the process

Good processes include a process for changing or eliminating the process. Because projects and teams are changing all the time, a process that is useful or necessary one month may not be useful or necessary the next month. The process itself must have a built-in mechanism for deciding when it’s no longer useful or when it needs to be updated to make it useful again. Never assume that a process will go on forever, and avoid defining jobs around processes for this reason. Someone who identifies his job as “The guy who runs test pass 5″ will tend to defend test pass 5 with his life and fear any changes to it. This is bad. Instead, make people responsible for the effects and results the processes have on the project.”

Scott Berkun, The Art of Project Management

Categories: Business, Quotes.