From Guy Kawasaki’s interview of Stanford professor Jeffrey Pfeffer:
“Learning requires, first, a tolerance for failure, since by definition, learning means doing things you aren’t very good at.”
“A lie takes two people: the person who tells the lie and the individual who signals that s/he wants to hear it.”
“The most important three feet of real estate in retail—or in many industries—is the distance between the customer and the sales associate or individual who is serving that customer.”
“Companies choose to locate their R & D facilities on the basis of the availability of talent. This is more important than tax abatements and certainly much more important than rates of pay. If location was determined by cost, Silicon Valley would be empty.”
“Incentives should be large enough to provide an occasion for celebrating success but not so large as to distort behavior.”
“Every CEO was CEO for the first time.”